Medical Records and Patient Portal Access

The release of information hours for medical records at Memorial’s Health Information Department are 9 am – 3 pm on weekdays for walk-in requests. The department is located in the Memorial Medical Center Annex and can be reached at (575) 521-2297.

We also want to remind patients of the My Health Record Patient Portal, a convenient, secure health management tool you can use anywhere you have access to the Internet. It provides access to important information about you and your visit(s) to our hospital. Online healthcare information is available to patients 18 years and older and who have been a patient at MMC on or after April 1, 2014.

Information available on the Memorial Patient Portal includes:

Discharge Instructions
Clinical Summary Documents
Procedures
Immunizations
Lab Reports
Radiology Reports
HIM Reports
Allergies
Medications

All Discharged Patients who supplied a valid email address will receive an electronic invitation from the hospital and a link to register online shortly after discharge. If you have any difficulty registering, please contact by phone 1-800-851-5043 or by email patientportalsupport@syntellis.com.