Medical Records

The release of information hours for medical records at Memorial’s Health Information Department are 9 am – 4:30 pm on weekdays for walk-in requests. The department is located in the Memorial Medical Center Annex and can be reached at 575.521.2297. The fax for Medical Records is 855.810.1934.

Notice on Sun View Imaging Center Medical Records

Please note that Memorial Medical Center is not the custodian of records for any Sun View Imaging patient records prior to Dec. 22, 2025. For those records, please use the contact information below. Thank you for your understanding.

Tenet Healthcare
Records Management Department
14201 Dallas Parkway
Dallas, Texas 75254

469-893-6111 (Phone)
469-533-9989 (Fax)

Email: recordsrequests@tenethealth.com

Online Medical Records Request

Please choose one of the following options:

When submitting a request online, please complete all required fields. You will need to upload a copy of your government issued photo ID.

Requests will be processed within five to ten business days of receipt. Requests are fulfilled by our medical records partner, Verisma.

Questions about online records requests? Call 866.278.1770 or email LifepointCS@Verisma.com.