Amy Buesing Appointed to LifePoint’s Patient and Family Advisory Board
August 29, 2014
Buesing to represent Memorial Medical Center group created to enhance patient engagement nationwide
Las Cruces, New Mexico – Memorial Medical Center (MMC) recently announced that Amy Buesing has been appointed to the newly organized LifePoint Hospitals® Patient and Family Advisory Board (PFAB) to represent the Las Cruces community in the company’s efforts to meaningfully involve patients and families in the care and service they receive. LifePoint, a national company focused on providing quality healthcare close to home, owns more than 60 hospitals across the country, including MMC.
The PFAB was created to provide guidance to LifePoint on its efforts related to patient engagement and satisfaction in order to help each of its hospitals around the country, including MMC, deliver the best possible patient experience. The PFAB complements the company’s efforts to enhance quality and safety and ensure a patient-centered approach to care in Las Cruces and every community it serves.
“A great hospital must be responsive to the community it serves,” said Rusty Holman, M.D., Chief Medical Officer. “By empowering patients and family members to become involved in strategic conversations about the dynamic healthcare industry and provide insightful feedback about their experiences, we can better understand their needs and augment how we deliver safe, high quality care. The Patient and Family Advisory Board will help guide LifePoint’s mission of Making Communities Healthier.”
Buesing is a hospital pharmacist with 30 years of experience. She is the Director of the UNM/NMSU Cooperative Pharmacy Program, and Vice Chair of the New Mexico Board of Pharmacy. She currently serves on the Board of Directors of Mesilla Valley Hospice. During her career, she has worked with healthcare colleagues across professional disciplines on initiatives to promote patient medication education and medication safety in the hospital setting. She has been appointed to serve on the PFAB as a representative of MMC and will serve a two-year term.
The PFAB will be co-chaired by Dr. Holman and a patient or family member from the Board, who will be appointed by the group. The group is comprised of patients or family members of patients who have received care in a LifePoint-affiliated hospital, as well as select company leaders. Community members were nominated by hospital leadership and completed an application process to be considered for board participation. Board members were chosen to represent a diverse range of care experiences in both clinic and hospital settings and in communities across the LifePoint system.
Other members of the inaugural board and their corresponding hospital communities are:
- David ‘Woody’ Caudle, Maria Parham Medical Center, Henderson, N.C.
- Laura Evans, Minden Medical Center, Minden, La.
- Tammie Lucero, Ashley Regional Medical Center, Vernal, Utah
- Ronnie Moses, Georgetown Community Hospital, Williamsburg, Ky.
- Brigid Stevens, Havasu Regional Medical Center, Lake Havasu City, Ariz.
- Teri Tomlinson, Valley View Medical Center, Fort Mohave, Ariz.
- Melinda Weaver, Lakeland Community Hospital, Haleyville, Ala.
- Rusty Holman, M.D., Chief Medical Officer, PFAB Chairman
- William F. Carpenter III, Chairman and Chief Executive Officer
- John Bumpus, Executive Vice President and Chief Administrative Officer
- Sean Tuley, Chief Information Officer
- Michelle Watson, Chief Nursing Officer for LifePoint’s Central Group
- Dr. Karen Frush, Vice President of Quality for LifePoint and Chief Patient Safety Officer for Duke University Health System
The PFAB held its inaugural meeting in early August at LifePoint’s Hospital Support Center in Brentwood, Tenn. During the meeting, the group defined immediate and long-term priorities, which include creating a structured method for LifePoint to incorporate the patient perspective into all aspects of the continuum of care. The group also developed its mission statement: “Inspiring and Embracing the Patient and Family Voice to Make Communities Healthier.”
“We are so pleased to have a representative from Las Cruces on the Patient and Family Advisory Board, and we are grateful to Amy for her interest and willingness to provide guidance on how we can continue to improve the overall patient experience at Memorial Medical Center,” said John Harris, MMC CEO. “I have no doubt that this group will be a valuable forum for dialogue between our hospital and the community as we learn more about the priorities and needs of the people we serve.”